- FAQ by Category > Search Result
Frequently Asked Questions
Keyword Search
Search Results: [ branch ]
-
Can I deposit foreign currency from a domestic ATM?
No, you cannot. Only Japanese Yen is accepted. However, USD and EUR bills can be deposited at the branch counter. Foreign currency cash handling Show Detail
- No：1234
- Displayed Date：2022/03/25 11:45
- Updated DTM：2024/04/25 17:51
- Search by narrowing down Category： Branch and ATM , Foreign Currency Cash
-
Can I deposit foreign currency cash into foreign currency savings deposit?
For US Dollar and Euro, you can bring notes to a branch and deposit into your account. We do not handle coins. Service Charges: There is a foreign Show Detail
- No：1753
- Displayed Date：2023/10/25 16:08
- Search by narrowing down Category： Foreign Currency Cash
-
How can I receive a domestic fund transfer in Yen?
; Bank Name SMBC信託銀行(エスエムビーシーシンタクギンコウ) Bank Code 0300 Branch Name Name of your branch (3-digit branch code if necessary.) i.e. Hiroo 038 * You can Show Detail
- No：281
- Displayed Date：2021/03/04 09:00
- Updated DTM：2023/12/29 16:28
- Search by narrowing down Category： Domestic Fund Transfers
-
I want to cancel Yen Time Deposit.
You can cancel Yen Time Deposit before maturity at our branch or through PRESTIA Phone Banking. Please note that you cannot cancel time deposit(s) in Show Detail
- No：1767
- Displayed Date：2023/10/25 16:10
- Search by narrowing down Category： Yen Deposit
-
account becomes a Dormant Account, SMBC Trust Bank PRESTIA may impose restrictions on the use of any accounts. For details, please contact our branches or PRESTIA Show Detail
- No：1408
- Displayed Date：2022/12/23 10:40
- Updated DTM：2023/10/24 14:37
- Search by narrowing down Category： Dormant Account
-
How much is the domestic ATM fee (withdrawal / deposit)?
Branches / Sumitomo Mitsui Banking Corporation ATMs 0 yen anytime Affiliated ATMs* 110 yen to 330 yen (including tax), depending on the time period Show Detail
- No：1283
- Displayed Date：2022/05/13 09:41
- Updated DTM：2023/07/10 09:32
- Search by narrowing down Category： Branch and ATM , GLOBAL PASS® , Cash Card
-
How should I remove transaction restrictions if they are applied?
here and complete the process by postal mail. 【At Branch】 Should you require immediate assistance, please visit one of our branches with your Residence Card Show Detail
- No：279
- Displayed Date：2023/11/22 08:03
- Search by narrowing down Category： Notification of Status of Residence / Period of Stay (Date of Expiration)
-
How do I register or renew my "Status of Residence" and "Period of Stay" (Date of Expir...
Please notify us by one of the following methods. By online banking or postal mail Please see here for details. At a Branch Should you Show Detail
- No：271
- Displayed Date：2023/11/22 08:03
- Search by narrowing down Category： Notification of Status of Residence / Period of Stay (Date of Expiration) , Notification of Status of Residence / Period of Stay (Date of Expiration)
-
Token can be applied from online banking. (i.e. cannot be applied by phone or at branches). PRESTIA Online, PRESTIA Mobile Menu > Serivices > One Time Show Detail
- No：259
- Displayed Date：2020/12/25 22:33
- Updated DTM：2023/07/31 09:15
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
-
How can I apply for the loan and what is the required documents? How long will it take ...
You may apply through branch, Loan Promotion Department or by postal mail. Please see here for the list of required documents for the credit Show Detail
- No：873
- Displayed Date：2021/03/26 10:00
- Updated DTM：2024/02/27 15:24
- Search by narrowing down Category： Loans
21-30 of Total 53