Frequently Asked Questions
How to change your address varies depending on your situation. Answer each question on Various Procedures page to find the procedure best suits you. Show Detail
Can I have my token sent to an address that is different from my registered home address?
your mailing address. Please note that customers who have requested a change of address in the last week or so will not be able to apply for a token. Tokens Show Detail
How do I update my E-mail Address registered with PRESTIA?
GLOBAL PASS Member's Website Select Menu "Manage Services" > "Change E-mail Services" Enter new E-mail Address on E-mail Address 1 or both E-mail Address 1 and E Show Detail
I am planning to relocate. Can you send me a replacement card for my GLOBAL PASS® to my...
Yes, we can, but you must complete the address change procedure at least 3 months prior to the expiration date. For details, please check here. (Ex.) For a Show Detail
How can I change my PIN numbers for GLOBAL PASS®?
-Debit. The latter is for the use of ATMs overseas and for shopping at VISA merchants. <Debit PIN> You will not be able to change your debit card PIN. If you Show Detail
How do I add or change my bank account application information via Internet?
You may add or change the information on your application by logging in (*) to our "Application Status Confirmation" site. The site locations vary depending Show Detail
When are OECD CRS notification forms required?
for Preexisting Accounts / Notification of Change in Circumstances when the jurisdiction of residence changes due to an address change, or there is a change to a Show Detail
What is Visa Secure (former name: Verified by Visa)?
your transaction by following the instructions on the screen. Additional Verification Steps Select your E-mail address registered on GLOBAL PASS Member's Show Detail
I am non-resident. How do I make a domestic transfer (Furikomi)?
Confirmation Sheet on Remittance by Non-resident Customer (BY MAIL) (one sheet per beneficiary), fill them out, and mail them to us using Address Label. Note: If you Show Detail
For which transactions is My Number (Individual Number/ Corporate Number) required?
transactions. Mutual fund (general/special accounts) Account opening, change of address/ name Corporate account Account opening, change of address/ name Maruyu (Tax Show Detail
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