Frequently Asked Questions
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You can close your account by online banking or postal mail. Please see here for details. Show Detail
Can I close my account online?
Yes. Please see here for the procedure. Show Detail
Can overseas residents or foreign nationals open an account with PRESTIA?
America. If you are leaving Japan to return to your home country or relocating to another country, we will ask you to close your account before you do so Show Detail
When I opened my account (opened after October 1, 2019), I registered my "Status of Res...
, please close your account. Please be informed that we are planning to put restrictions on usage of cash card, starting February 2024, if your Period of Stay is Show Detail
Can I cancel a domestic transfer (Furikomi) I made?
detail(s) such as branch name, account type or account holder's name. Receiving account was closed. The receiving bank may reject the transfer and send the Show Detail
I am non-resident. How do I make a domestic transfer (Furikomi)?
you to close your account. Show Detail
What are the conditions to apply for a Family Card?
The conditions to apply for a GLOBAL PASS® Family Card are as follows. Applied by the account holder Up to two Family Cards per account 16 years or Show Detail
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