- FAQ by Category > Search Result
Frequently Asked Questions
Keyword Search
Search Results: [ account ]
-
When I opened my account (opened after October 1, 2019), I registered my "Status of Res...
, please close your account. Please be informed that we are planning to put restrictions on usage of cash card, starting February 2024, if your Period of Stay is Show Detail
- No：277
- Displayed Date：2023/11/22 08:03
- Search by narrowing down Category： Notification of Status of Residence / Period of Stay (Date of Expiration) , Notification of Status of Residence / Period of Stay (Date of Expiration)
-
Are there any fees to deposit (withdraw) foreign currency cash into(from) my account?
Yes. Cash handling fee will be charged. Available CurrenciesUSD, EUR only. *No cash handling fees up to US$5,000 or €5,000 per day for PRESTIA GOLD... Show Detail
- No：1849
- Displayed Date：2023/11/02 11:30
- Search by narrowing down Category： Service Charges , Branch and ATM , Foreign Currency Deposit , Foreign Currency Cash
-
Is it necessary to notify My Number even for non-resident accounts?
If your registered address is overseas and you are a non-resident, you are not required to notify your My Number. Show Detail
- No：1746
- Displayed Date：2023/10/04 11:27
- Updated DTM：2024/02/28 11:19
- Search by narrowing down Category： My Number (Individual Number/ Corporate Number)
-
How do I add or change my bank account application information via Internet?
You may add or change the information on your application by logging in (*) to our "Application Status Confirmation" site. The site locations vary dependin... Show Detail
- No：1603
- Displayed Date：2023/03/23 10:32
- Search by narrowing down Category： Open an Account
-
How do I check the status of my bank account application via Internet?
You may check the status of your application by logging in (*) to our "Application Status Confirmation" site. The site locations vary depending on how you ... Show Detail
- No：1601
- Displayed Date：2023/03/23 10:31
- Search by narrowing down Category： Open an Account
-
I ran out of time while trying to open an account via the Internet. What should I do?
If you ran out of time, we kindly ask you to re-enter your information from the beginning. To protect your information from the security point ... Show Detail
- No：1042
- Displayed Date：2021/11/12 11:15
- Search by narrowing down Category： Open an Account
-
When will my account transactions be restricted if I do not update my "Period of Stay" ...
We are planning to put restrictions on usage of cash card, starting February 2024, two months after your Period of Stay registered with us is expir... Show Detail
- No：278
- Displayed Date：2023/11/22 08:03
- Search by narrowing down Category： Notification of Status of Residence / Period of Stay (Date of Expiration)
-
Can I apply for the bank account via Internet without allowing the website to use my sm...
For the ID-Selfie application option you need to allow our website to use your smartphone camera. If you would like to avoid that, you may try our ... Show Detail
- No：245
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/01/13 19:18
- Search by narrowing down Category： Open an Account
-
By when do I need to register my "Status of Residence" and "Period of Stay" (Date of Ex...
We are planning to put restrictions on usage of cash card, starting February 2024, two months after your Period of Stay registered with us is expir... Show Detail
- No：276
- Displayed Date：2023/11/22 08:03
- Search by narrowing down Category： Notification of Status of Residence / Period of Stay (Date of Expiration)
-
How can I check the exchange rate applied to my transaction when "GAIKA FULL BACK" is a...
You can check the exchange rate on the transaction details page of the GLOBAL PASS® Member's Website. The exchange rate is fixed around two busines... Show Detail
- No：229
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/03/08 16:14
- Search by narrowing down Category： GAIKA FULL BACK , Use of GLOBAL PASS®
41-50 of Total 118