Frequently Asked Questions
Can I continue to use the same PIN numbers after I switched from Banking Card to GLOBAL...
The "Domestic Cash Card PIN" is the same, but you need to register a new Debit PIN. Show Detail
How many PIN numbers will I have if I get GLOBAL PASS®, and what is the difference betw...
You are required to use three different PINs depending on where you use. For details, please see here. Show Detail
After receiving my GLOBAL PASS® replacement card, do I need to reregister card informat...
Yes. For details, please check here. Show Detail
Is there a limit to the number of miles that can be accrued depending on the amount of ...
There is no maximum limit. Miles benefits will be provided based on yearly increase in the foreign currency deposit of the Total Average Monthly Re... Show Detail
Does Premium Deposit <Structured Deposit with FX Option> and Step Up Time Deposit are i...
Yes, included. However, Premium Deposit (Deposit in Japanese Yen) is not eligible. Show Detail
If I have Chinese Yuan offshore in PRESTIA MultiMoney Foreign Currency Savings account,...
Yes, you can use to withdraw and also use the card at shopping in Visa Merchants. You cannot make Chinese Yuen transaction at some Visa Merchants ... Show Detail
What are the transaction limits on my Cash Card?
For transaction limits (Limit Control) on your Cash Card, see below. GLOBAL PASS® holder See here for details. Non GLOBAL PASS holder Show Detail
GAIKA FULL BACK is a service for GLOBAL PASS. Please see here for details. Show Detail
How can I check the exchange rate applied to my transaction when "GAIKA FULL BACK" is a...
You can check the exchange rate on the transaction details page of the GLOBAL PASS® Member's Website. The exchange rate is fixed around two business Show Detail
How much is the transaction limit on Cash Card and how do I change it?
Customers who switched from Banking Card (International Cash Card)* to GLOBAL PASS Overseas ATM withdrawal limit shall be the GLOBAL PASS default setting Show Detail
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