• *This guidance is for account opening with SMBC Trust Bank PRESTIA.

1. Tips for taking a facial photo

  • Make sure the room is well-lit and turn on the lights if needed. Use a plain white wall as the background. Avoid capturing other people or objects.

    Dark room People or objects in the background

    Dark room People or objects in the background

  • Make sure your bangs are not covering your eyes. Remove your glasses, mask, and hat.

    Face partially covered by hair, glasses, a mask, or a hat

    Face partially covered by hair, glasses, a mask, or a hat

  • Face the camera directly and center your face within the frame. Hold your smartphone steady with both hands.

2. Still not working?

We kindly ask you to apply using a PC.

Apply here using a PC 

  • *The link above will take you to the login page. Enter your email address and password you initially registered to continue from where you left off.

Required ID documents for PC application