I want to replace my Token. | Frequently Asked Questions | SMBC Trust Bank

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FAQ by Category > Internet Banking > One Time Password (OTP) / Transaction Signing Code / Token > I want to replace my Token.

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No : 2071
Displayed Date : 2024/02/14 10:30
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I want to replace my Token.

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FAQ by Category > Internet Banking > One Time Password (OTP) / Transaction Signing Code / Token

Answer

If you wish to replace your Token due to out of battery, etc., please apply for Replacement Token via online banking.

PRESTIA Online, PRESTIA Mobile
Menu > Services > OTP (Replace Token)
PRESTIA Online, PRESTIA Mobile
Menu > Services > OTP (Replace Token)
App
Menu > User Information > OTP (Replace Token)

*The token you have with you will be deactivated once you apply for Replacement Token.

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