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Frequently Asked Questions
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I want to register an overseas payee.
How to register an overseas payee depends on your registered address and whether you have a token. See the Various Procedures page to find out the proce... Show Detail
- No：2045
- Displayed Date：2024/01/18 11:16
- Search by narrowing down Category： Overseas Remittance , One Time Password (OTP) / Transaction Signing Code / Token , Overseas Remittance / Domestic Remittance in Foreign Currency
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Can I make an overseas remittance via online banking?
Yes. You need to register a payee in advance. For how to register an overseas payee, see the Various Procedures page for details. Show Detail
- No：2030
- Displayed Date：2024/01/18 11:14
- Search by narrowing down Category： Overseas Remittance , Domestic Fund Transfers / Overseas Remittance
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When I enter a Transaction Signing Code, is there any chance that an error occurs becau...
Every time you use the Unregistered Account Transfers Service, you are asked to enter a One Time Password (OTP) before entering a Transaction Signi... Show Detail
- No：269
- Displayed Date：2020/12/25 22:33
- Updated DTM：2023/12/29 17:22
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
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When do you send GLOBAL PASS® after opening an account via Internet?
(transfer-prohibited post). Show Detail
- No：1631
- Displayed Date：2023/06/09 09:40
- Search by narrowing down Category： Open an Account , Request / Reissue GLOBAL PASS® , Others
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Do I get any notification when I receive overseas remittance?
When overseas remittance (including domestic transfer in foreign currency) is deposited into your account, we send "Arrival Notice" in a sealed Show Detail
- No：1491
- Displayed Date：2023/03/03 14:07
- Search by narrowing down Category： Overseas Remittance / Domestic Remittance in Foreign Currency
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What can I do on Online banking? （PRESTIA Online / PRESTIA Mobile / App）
You can view your balance, transaction history and e-statement, as well as make domestic transfer / overseas remittance and other transactions. See Show Detail
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How long does an overseas remittance take to reach the beneficiary?
Outgoing Fund Transfer It takes approximately a week. *It may vary depending on the processing by the intermediary bank(s). *If the Show Detail
- No：1627
- Displayed Date：2023/06/09 09:40
- Updated DTM：2024/02/27 15:27
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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use token] Domestic Fund Transfer to Unregistered Payee eForm - Overseas Remittance Registration (Foreign Currency) eForm - Change Phone Number Show Detail
- No：2233
- Displayed Date：2024/04/02 10:02
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
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Can I send foreign currency to another PRESTIA account?
Yes. Foreign currency can be sent to another PRESTIA account via online banking or PRESTIA Phone Banking.*1 Note that you need to preregister the account b... Show Detail
- No：1316
- Displayed Date：2022/07/07 09:31
- Search by narrowing down Category： Overseas Remittance / Domestic Remittance in Foreign Currency
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Is it possible to use my U.S. Dollar Savings Account as my GLOBAL PASS® settlement acco...
you use GLOBAL PASS. If you have balance in U.S. Dollar Savings Account, you need to transfer funds within your accounts by PRESTIA Online or PRESTIA Mobile Show Detail
- No：231
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/01/25 14:23
- Search by narrowing down Category： Account for Settlement
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