Frequently Asked Questions
I lost my Cash Card (lost or stolen).
and Verizon (landline only). *The above terms are subject to change. To reissue a GLOBAL PASS, reissuance fee will apply. Apply at a branch or call PRESTIA Show Detail
Is there a specific explanation about the object persons of foreign PEPs?
Request to Customers Those who fall under the following foreign PEPs, please make a declaration at a branch (we request you to fill out the Show Detail
When are OECD CRS notification forms required?
number by law in the jurisdiction of residence, etc., so please bring it when you visit our branch. Please note that account may not be opened if customer cannot Show Detail
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