How do I check my balance?

[1] Account Balance Inquiries (*)If you opened your account on or after July 17, 2018, you will be prompted to enter branch code. Show Detail

Can I receive a replacement card for my GLOBAL PASS® overseas?

account holder or visit our branch after you return to Japan. Please check here for procedures you are required to perform after you receive a replacement card Show Detail

I want to know when my account status will change.

PRESTIA DIGITAL GOLD status by the 20th of May. PRESTIA GOLD, PRESTIA GOLD PREMIUM You need to apply at a branch or by phone. Please ask our staff about the Show Detail

What are the requirements to open an account via Internet?

The following individuals cannot open an account via Internet. Please contact a branch near you or 0120-504-189 (Within Japan /Toll-free). Foreign Show Detail

I am non-resident. How do I make a domestic transfer (Furikomi)?

, please make a request at a branch or by mail. When you make a request by mail, please download Domestic Transfer Application (Withdrawal) and Detailed Information Show Detail

How can I change my PIN numbers for GLOBAL PASS®?

service. *1 Customers who opened an account on or before July 13, 2018 do not need to input a branch code. · This service may be unavailable at certain Show Detail

What information is required to receive foreign currency transfers?

Beneficiary Account Number Branch Code (3 digits) + 8 digit PRESTIA MultiMoney Account Number Beneficiary Name Your name Beneficiary Address Your address Show Detail

Can overseas residents or foreign nationals open an account with PRESTIA?

status from the link above. The following customers cannot open an account online. Please contact PRESTIA Phone Banking before visiting your nearest branch Show Detail

Can I cancel a domestic transfer (Furikomi) I made?

detail(s) such as branch name, account type or account holder's name. Receiving account was closed. The receiving bank may reject the transfer and send the Show Detail

How can I early repay? How much are the fees?

branch office, or by postal mail: 5,500 yen (including tax) for each early payment Applying by telephone ("Reduced period" only): Free-of-charge *Please call the Show Detail