Frequently Asked Questions
How can I check my Yen Savings Account number?
Please check your Yen Savings Account number with one of the following. GLOBAL PASS® Online Banking APP GLOBAL PASS *If you have Show Detail
Where can I find my PRESTIA MultiMoney Account Number?
PRESTIA MultiMoney Account Number (the same 8 digit number for Yen and foreign currency) is on "Balance Summary". Online banking > Accounts > Balance Show Detail
What is a monthly account maintenance fee?
Please refer to the page here for the details on the monthly account maintenance fee. Show Detail
How long does it take to open an account via Internet?
It usually takes 1 to 2 weeks. We send you an E-mail to notify that the account is open. Application requires modificationsWe also send an E-mail Show Detail
What is the difference between Yen Savings account and PRESTIA MultiMoney Yen Savings D...
Yen Savings account is for basic transactions, such as cash deposits and withdrawals, checking your balance with Cash Card or GLOBALL PASS®.Yen Show Detail
Is it possible to use my U.S. Dollar Savings Account as my GLOBAL PASS® settlement acco...
No, you cannot use your U.S. Dollar Savings Account. The US Dollar settlement account is PRESTIA MultiMoney Foreign Currency Savings Deposit when Show Detail
How does PRESTIA account work?
Watch video to find out how PRESTIA account works. *When you cannot turn the speaker on, see Using Your Accounts. Show Detail
You can open an account via Internet (smartphone, PC or tablet). Please start your application process from here. Show Detail
SMBC Trust Bank PRESTIA may treat as a Dormant Account an account that has had no deposit or withdrawal, etc. for ten or more years. In the event that an Show Detail
How do I change account holder's name?
How to change account holder's name varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best Show Detail
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