Frequently Asked Questions
Unfortunately, you cannot open a JOINT ACCOUNT with us. Show Detail
You can close your account by online banking or postal mail. Please see here for details. There is no handling charge for closing account Show Detail
Can I change the branch I opened the account with?
We are sorry, but you cannot change the branch you opened the account with. Show Detail
Can I open a corporate account?
We open corporate accounts for customers seeking asset management, based on account usage plans and business descriptions. Note that we do not Show Detail
What are the requirements to open an account via Internet?
To open an account via Internet, you need a domestic SMS enabled mobile phone and an e-mail address. Also, you need to meet the following general Show Detail
Which IDs do I need to open an account via Internet?
Identification Verification Documents (IDs) required to open an account via Internet depends whether you apply from Smartphone or PC/tablet. Apply Show Detail
Can overseas residents or foreign nationals open an account with PRESTIA?
We do not accept new account application from overseas residents. Foreign nationals, who have resident registration (or alien registration) in Show Detail
Can I close my account online?
Yes. Please see here for the procedure. Show Detail
How do I change account holder's name?
How to change account holder's name varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best Show Detail
SMBC Trust Bank PRESTIA may treat as a Dormant Account an account that has had no deposit or withdrawal, etc. for ten or more years. In the event that an Show Detail
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