Please confirm the transaction details of the Email you received on GLOBAL PASS Member's Website .
When you recognize the shop name on Transaction Detail, contact the shop directly for details.

• Common Inquiries
  • There is a time-lag between the actual transaction and the shop sending billing data (e.g. shopping with iD at merchants, online shopping, public transportation)
  • Recurring payments (menbership fee), debit card validity check
  • Cash back made by the shop such as a campaign (refund)
  • Transaction made on a Family Card (if any)

  If you do not recognize the transaction, which may be considered fraudulent, please contact Emergency contact number immediately.