Frequently Asked Questions
Nothing appears on my token when I press the button. What would I do?
displayed. *As the charge on the battery is used up, the display will change as follows: "bAtt 5", "bAtt 4", "bAtt 3", "bAtt 2", "bAtt 1", "bAtt 0". Show Detail
What is Visa Secure (former name: Verified by Visa)?
Visa Secure protects your transactions from unauthorized use by a third party. It becomes active after registration for GLOBAL PASS Member's Website is co... Show Detail
What should I do if it becomes error, even though I enter an OTP displayed on my token ...
to change address. PRESTIA Online Helpdesk For Account Holders / Internet banking and system inquiries 0120-410-956Available from mobile (Toll Show Detail
I cannot use my GLOBAL PASS® at an online shopping site. What may be the possible cause?
your Yen Savings account even when your foreign currency account is insufficient for your payment. You can change the GAIKA FULL BACK status via PRESTIA Online or Show Detail
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