Frequently Asked Questions
What is branch business hours?
Our branch business hours and service provided at respective branch are available from here. Please choose the area and branch for details. Show Detail
Where is a PRESTIA branch near me?
To find information about branch address, business hours, and etc., please see here. Show Detail
Where can I find my branch name?
You can check your branch name and branch code on e-statements (including statements). e-statement PRESTIA Online, PRESTIA Mobile Menu Show Detail
Is there a parking lot at the branch?
There is no parking lot at our branch. Please contact us in advance if your consultation about asset management might take some time.Inquiry Show Detail
Can I change the branch I opened the account with?
We are sorry, but you cannot change the branch you opened the account with. Show Detail
Can I make an appointment to come to a branch?
Generally we do not have a reservation policy, however, our branches are currently so busy that some branches do accept reservations for the visit. Plea... Show Detail
I want to confirm the Kana name of the branch.
Refer to the table below. Branch Name Katakana Branch Name Branch Code Sapporo サッポロ 035 Aoyama アオヤマ 020 Akasaka アカサカ 731 Show Detail
If I go to a branch to apply for a cash card, can I get it on the same day?
The same day banking card issuance at our branches ended on September 30 in 2019. Show Detail
Can I withdraw cash from foreign currency savings deposit at a branch?
You can withdraw US Dollar and Euro in cash from PRESTIA MultiMoney Foreign Currency Savings Deposit over the branch counter. US Dollar can also be withdrawn Show Detail
What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
Please see the table below. Bank Name: SMBC Trust Bank(エスエムビーシーシンタクギンコウ) Bank Code (Zengin Code): 0300 Branch Name Katakana Branch Show Detail
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