Can I open a JOINT ACCOUNT?

Unfortunately, you cannot open a JOINT ACCOUNT with us. Show Detail

Can I change the branch I opened the account with?

We are sorry, but you cannot change the branch you opened the account with. Show Detail

Can I open a corporate account?

We open corporate accounts for customers seeking asset management, based on account usage plans and business descriptions. Note that we do not Show Detail

I want to open an account.

You can open an account via Internet (smartphone, PC or tablet). Please start your application process from here. Show Detail

What is a dormant account?

SMBC Trust Bank PRESTIA may treat as a Dormant Account an account that has had no deposit or withdrawal, etc. for ten or more years. In the event that an Show Detail

How long does it take to open an account via Internet?

It usually takes 1 to 2 weeks. We send you an E-mail to notify that the account is open. Application requires modificationsWe also send an E-mail Show Detail

What are the requirements to open an account via Internet?

To open an account via Internet, you need a domestic SMS enabled mobile phone and an e-mail address. Also, you need to meet the following general Show Detail

Which IDs do I need to open an account via Internet?

Identification Verification Documents (IDs) required to open an account via Internet depends whether you apply from Smartphone or PC/tablet. Apply from Show Detail

To open an account, is there any fee or the minimum deposit amount?

No. There is no fee or the minimum deposit amount required to open an account. We withdraw a monthly account maintenance fee, but it is waived if you meet Show Detail

When do you send GLOBAL PASS® after opening an account via Internet?

GLOBAL PASS is usually sent out in one week from the account open date. GLOBAL PASS is sent from our vendor VJA as a Japan Post simplified registered mail Show Detail