Frequently Asked Questions
Can I receive foreign currency remittance with my PRESTIA account?
Yes. You can transfer funds in foreign currency to your PRESTIA account. You will be required to register My Number (Individual Number/Corporate Show Detail
Can I make a deposit / withdrawal / domestic fund transfer (Furikomi) with coins at ATMs?
Transfer(Furikomi) Withdrawal OK OK* N/A *The menu is available only in Japanese. SMBC ATMs in the same building as PRESTIA Show Detail
What information is required to receive foreign currency transfers?
first time you transfer funds to/from overseas. Please click here for more details. If you do not have resident record in Japan, you do not possess My Number Show Detail
I want to apply for a Fixed Amount Automatic Remittance (Domestic Transfer).
For how to apply for a Fixed Amount Automatic Remittance (Domestic Transfer), see the Various Procedures page for details. Show Detail
When will domestic fund transfers by ATM be credited to the payee’s account?
institutions may process the funds on the next business day depending on the "account settings of the payee" or "timing of the funds transfer". Show Detail
I want to check my domestic transfer (Furikomi) history.
You can check the date, beneficiary, and amount of the past domestic transfers (Furikomi) via online banking as shown below. Online banking >... Show Detail
I am non-resident. How do I make a domestic transfer (Furikomi)?
In accordance with Foreign Exchange and Foreign Trade Act Article 17, a non-resident customer cannot make a domestic fund transfer (unregistered Show Detail
Can I transfer foreign currency to another bank in Japan?
received. How Please download "APPLICATION FOR CROSS BORDER TRANSFER" from Various Procedures page, fill it out, and return it to us by postal mail Show Detail
Can I transfer funds between Savings and PRESTIA MultiMoney Savings Deposit?
Transfers within your account in same currencies are available from the menu below. PRESTIA Online, PRESTIA MobileSign On > Transfers > Transfers ... Show Detail
Can I cancel a domestic transfer (Furikomi) I made?
No, you cannot cancel a transfer which has already been requested and processed. See below. No action required Ex. Incorrect transaction Show Detail
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