Input your phone number which you have registered with us to create User ID for the GLOBAL PASS Member's Website.
Check your registered Mobile Phone Number and Home Phone Number. Either will do.

Services > Manage Information and Services 

Services > Manage Information and Services 

  1. No changes to registered information
    Insert hyphens where necessary.
  2. Need to change registered information
    Update your information by eForm - Change Phone Number.

You need a token for this procedure. See Change Phone Number within Japan  if you don't have one.

It takes some time for your new phone number to be updated on the GLOBAL PASS Member's Website. See below for the number of days required.

【Weekday daytime changes】
  2-3 business days
【Night/holiday changes】
  3-4 business days