I’d like to update my "Status of Residence" and " | Frequently Asked Questions

Please see below for necessary procedures.

For Customers who updated your "Status of Residence" and "Period of Stay (Date of Expiration)"
Please update your "Status of Residence" and "Period of Stay" registered with us.
More details
For Customers who are not extending your "Period of Stay" and leaving Japan to your home country or relocating to another country
If you are going to leave Japan without updating your Period of Stay,
please close your account.

Please be informed that we put restrictions on cash card usage (i.e. domestic and international ATM usage as well as shopping, including contactless payment and online shopping) when a customer's "Period of Stay (Date of Expiration)" registered with us is expired for two months.

We highly appreciate that you promptly update your "Period of Stay".

I’d like to update my "Status of Residence" and "Period of Stay" (Date of Expiration) registered as they are about to expire.

Answer