No, you cannot cancel a transfer which has already been requested and processed. See below.
- No action required
Ex.- Incorrect transaction detail(s) such as branch name, account type or account holder's name.
- Receiving account was closed.
Check Account Details and Activities below.
Online banking > Accounts > Balance SummaryCheck Account Details and Activities below.
Online banking > Accounts > Balance Summary - A "kumimodoshi (procedure for reversing a transfer)" request is necessary.
Ex.- A deposit account which you mistakenly instructed our bank to transfer funds to exists, and the transfer has already been credited to the wrong deposit account.
- The beneficiary instructed you to request a "kumimodoshi" from the remitting bank.
- The kumimodoshi process requires the beneficiary's authorization to debit the transfer amount from the beneficiary's deposit account. The process does not guarantee that the transfer funds will be returned.
- It may take some time for the funds to be returned.
- The transfer cancellation fee will not be refunded even if the transfer funds are not returned.
Contact Us
PRESTIA Phone Banking
0120-110-330(Within Japan/Toll-free)
81-46-401-2100(From overseas/charges apply)