Yes. To request a balance certificate, please contact PRESTIA Phone Banking.

• Contents of Balance Certificate:
  Bank Name
  Account Holder's Name
  Registered Address
  Branch
  As of Date
  Account Type (e.g. Savings, Time Deposit)
  Account Number
  Balance
  Signature by Authorized Signer
• Language: Japanese or English (select one language)
• As of Date: A specified date within 10 years from the request date. Please note that we do not take a postdated request.
• Receiving: Delivery by mail (only to registered address) or pick up at branch
  • *It takes approximately a week from the request date to receive the certificate by mail.
  • *It may take additional days if you have moved from the registered address or depending on the contents of the certificate.
• Fee: Service Fee List available here .

• Others: Please visit our branch for the procedure if you are in a hurry.
  In the case of any of the following, the balance certificate cannot be issued on the same day.
  • When the balance of Mutual funds and/or Joint Management Designated Money Trust is required.
  • When the balance needs to be converted in a foreign currency or there are any other additional requests.
  • If the certification date is prior to the end of the month before last or the same as the date of application.
  • If there are other reasons for which the same day issuance is not possible.