• Broken (Damaged)

  Please apply for Replacement Token via PRESTIA Online / PRESTIA Mobile.
  The token you have with you will be deactivated once you apply for Replacement Token.

  Menu : Services > OTP (Replace Token) 

  Menu : Services > OTP (Replace Token) 

• Lost or Stolen

  Please apply for Replacement Token immediately via PRESTIA Online / PRESTIA Mobile to protect your account.

  Menu : Services > OTP (Replace Token) 

  Menu : Services > OTP (Replace Token) 

• Service Charge

  Free

If you cannot Sign On to online banking or do not wish to have your token reissued, please contact PRESTIA Online Helpdesk. We will deactivate your token.