To cancel your credit card (PRESTIA Visa GOLD CARD, PRESTIA Visa PLATINUM CARD), please contact Sumitomo Mitsui Credit Card.
Contact
Gold Card Desk (Sumitomo Mitsui Credit Card)
0120-498-012(Within Japan / toll-free / Service hours: 10:00 - 17:00, 365 days a year (excluding December 30 through January 3))
Platinum Card Desk (Sumitomo Mitsui Credit Card)
0120-210-085(Within Japan / toll-free / Service hours: 10:00 - 17:00, 365 days a year (excluding December 30 through January 3))
*Please ask for an English-speaking operator.