To cancel a direct debit / auto debit payment set on your account, please contact the service provider.
When you do not recognize who is deducting from your account, please consult with us.
Some payment(s) may be deducted under so called factoring company on behalf of property management company, gym, private classes, to name a few.
Contact Us
Account Holders
0120-110-330From within Japan (Toll-Free)
Service hours: 8:00 - 22:00
81-46-401-2100From Overseas (Charges apply)
Service hours: 8:00 - 22:00