In accordance with Partial Revision of the "Osaka Prefecture Safe Town Development Ordinance" effective in 2025, and to help prevent losses from special fraud schemes, we have implemented a measure to lower the ATM transfer limit to ¥100,000 for customers meeting all three of the following conditions.

Consequently, transfers exceeding ¥100,000 cannot be made at ATM.

  • 1Age 70 or older
  • 2No ATM transfers using a cash card in the past 3 years
  • 3Registered address with SMBC Trust Bank is within Osaka Prefecture, and the branch where your account is held also within Osaka Prefecture. (*)
  • （*）You can check whether your registered address and branch meet these conditions on your transaction statements or online banking.

If you wish to make a transfer exceeding ¥100,000, please contact PRESTIA Phone Banking or your nearest branch.

  • *If you are currently operating an ATM, please stop your transaction before contacting us.