Yes. If the account holder has registered for PRESTIA Alert Services in advance, a notification e-mail titled "SMBC Trust Bank Notification of Card Transaction" will be sent to the registered e-mail address also when a GLOBAL PASS® Family Card is used.
You can check the following details in the e-mail.
- ①Transaction Date
- ②Transaction Type
- ③Transaction Amount
When you register for GLOBAL PASS Member's Website , you will also receive a "Notice of unavailable transaction" at your registered e-mail address whenever a GLOBAL PASS transaction (including Family Card) is declined.
For the error reasons why your card may not be accepted and how to resolve the issue, please refer to this page .
- *The account holder will receive notifications for all cards, including Family Card. Family Card users will only receive notifications only for their own transactions.
