Please contact us. It is helpful to have the following items at hand when you do so.
- Cash Card
- Statement
- 4-digit T-PIN
- *All of the above includes which was issued by our former bank.
Please note that it may take a while to activate a dormant account if money has been transferred to the Dormant Deposits Management Account.
Contact Us
PRESTIA Phone Banking
0120-110-330(Within Japan/Toll-free)
81-46-401-2100(From overseas/charges apply)





