We at SMBC Trust Bank are committed to helping foreign nationals with bank accounts and banking services.

In order to continue with this commitment, it is important that we update the residential status of our customers.

Recently, there has been an increase in the number of telephone and banking scams involving the misuse of purchased accounts in which the account holders' whereabouts have become uncertain.

As such, we are asking for our customers' understanding and cooperation in updating the "Status of Residence" and "Period of Stay" (Date of Expiration) to maintain the security of active accounts and to counter any attempt to commit an act of fraud.

Please be informed that we are planning to put restrictions on usage of cash card, starting February 2024, if your Period of Stay is not updated.
We highly appreciate that you promptly update your "Period of Stay".