• For Account Holders with Account Open Date on or before December 31, 2021

    For all the transaction and service orders via mail, the seal/signature registration is mandatory.
    If you have not yet registered the Seal/signature Card, please download the form here . Please use the Address Label  when sending us the form.
    If any additional documents should be required, we would mail them to you upon the arrival of your Seal/signature Card.

  • For Account Holders with Account Open Date on or after January 1st, 2022

    Though it is not mandatory, we recommend you to register your seal/signature with our bank.
    If you wish to register your seal/signature, please download the form here . Please use the Address Label  when sending us the form.
    If you have not registered the seal/signature, your verification will be done via telephone.
    <Verification via telephone>

    • 1.Submit your direct debit order form (prepared by your payment service provider). Print your name in the seal/signature section.
    • 2.When we have received your form, we will call your registered phone number and ask you to enter your T-PIN over the phone to go through a telephone personal verification procedure.
    • 3.Once the verification is complete, we will proceed to execute your orders.

Please note that your order will not be fulfilled unless the personal verification is complete.