How much is the transaction limit on Cash Card and how do I change it?

To inquire and change the limit on Cash Card, see here. Note that Family Card transaction limit is included within the account holder's limit. Not... Show Detail

Where can I find the SMBC Trust Bank ATM?

For ATM locations, please refer to "Sumitomo Mitsui Banking Corporation ATMs. ATMs are also available at SMBC Trust Bank branches. Our cash car... Show Detail

How much is the overseas ATM withdrawal fee?

GLOBAL PASS® transaction fee is free when withdrawing from overseas ATMs. The local ATM owners may separately charge the ATM usage fee. Forei... Show Detail

Do you handle new Yen banknotes?

Please contact PRESTIA Phone Banking for availability. We will confirm with the branch you plan to visit. Branch Hours: Weekdays 9:00-15:00 Con... Show Detail

Can I make a deposit at an ATM overseas?

Overseas ATMs are only available for withdrawal. Show Detail

Can I make a deposit / withdrawal / domestic fund transfer (Furikomi) with coins at ATMs?

For acceptance of coins at ATMs located in PRESTIA and SMBC branches, see below. Available Hours: Weekdays 8:45-18:00 Deposit Domestic Tr... Show Detail

What are the transaction limits on my Cash Card?

For transaction limits (Limit Control) on your Cash Card, see below. GLOBAL PASS® holder See here for details. Non GLOBAL PASS holde... Show Detail

I want to confirm the Kana name of the branch.

Refer to the table below. Branch Name Katakana Branch Name Branch Code Sapporo サッポロ 035 Aoyama アオヤマ 020 Akasaka アカサカ 731 ... Show Detail

Where can I use my cash card? (ATM)

When using your cash card, please see below for details. When using in Japan When using Overseas Show Detail

Can I withdraw foreign currency in my account from ATMs?

Domestic ATMNo, you cannot. Only Yen is available. However, USD and EUR can be withdrawn at the branch counter. Foreign currency cash handling fee will b... Show Detail