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- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- What is the requirements for non-Japanese national loan applicants?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
- What information is required to receive foreign currency transfers?
- My Cash Card does not work at ATMs (magnetic strip, IC chip or the card itself is damaged)
FAQ within [ Products and Services ]
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Does Premium Deposit <Structured Deposit with FX Option> and Step Up Time Deposit are i...
Yes, included. However, Premium Deposit (Deposit in Japanese Yen) is not eligible. Show Detail
- No：226
- Displayed Date：2020/12/25 22:33
- Search by narrowing down Category： ANA MILEAGE CLUB GLOBAL PASS
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Will I be charged a fee for changing ANA MILEAGE CLUB GLOBAL PASS to GLOBAL PASS® or th...
Yes. Reissuance feewill be charged. Please contact PRESTIA Phone Banking to request an application form if you would like to switch the type of GL... Show Detail
- No：227
- Displayed Date：2021/04/16 09:30
- Updated DTM：2021/09/22 14:53
- Search by narrowing down Category： ANA MILEAGE CLUB GLOBAL PASS , Others
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Can I make a payment by Pay-easy?
No. PRESTIA does not support Pay-easy. Show Detail
- No：1339
- Displayed Date：2022/07/15 09:55
- Search by narrowing down Category： Direct Debit
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How can I check Total Average Monthly Relationship Balance of my account?
You can check the Total Average Monthly Relationship Balance via online banking. For more details of Total Average Monthly Relationship Balance. ... Show Detail
- No：1501
- Displayed Date：2023/03/03 14:09
- Updated DTM：2024/02/26 16:10
- Search by narrowing down Category： Service Charges
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Can I make an overseas remittance?
Yes. For how to make an overseas remittance, see the Various Procedures page for details. Making remittances to the same payee in the future? ... Show Detail
- No：2028
- Displayed Date：2024/01/18 11:14
- Updated DTM：2024/02/22 11:18
- Search by narrowing down Category： Overseas Remittance / Domestic Remittance in Foreign Currency
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If I cancel GLOBAL PASS® or ANA MILEAGE CLUB GLOBAL PASS, what will happen to the total...
GLOBAL PASS Holder If you cancel GLOBAL PASS as well as its settling account, the total cashback amount (planned deposit amount) shall be null a... Show Detail
- No：217
- Displayed Date：2021/04/16 09:30
- Search by narrowing down Category： Others , ANA MILEAGE CLUB GLOBAL PASS
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What is the contact information regarding loans?
The contact information differs depending on the nature of your inquiry. For details, please refer to "contact information" under "Loans" on Inquir... Show Detail
- No：874
- Displayed Date：2021/03/26 10:00
- Updated DTM：2024/02/27 15:25
- Search by narrowing down Category： Loans
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Can I check the current foreign currency exchange rate?
Foreign currency rates are available here. Historical exchange rates are not available. Show Detail
- No：1242
- Displayed Date：2022/03/25 11:46
- Search by narrowing down Category： Service , Foreign Currency Deposit
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I want to cancel foreign currency deposit.
To sell foreign currency, see below. Foreign Currency Savings Deposit You can sell foreign currency via online banking. "Buy / Sell FX, Fore... Show Detail
- No：1569
- Displayed Date：2023/03/17 15:24
- Updated DTM：2024/04/04 10:45
- Search by narrowing down Category： Service , Foreign Currency Deposit , Foreign Currency Time Deposit
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Can I deposit foreign currency cash into foreign currency savings deposit?
For US Dollar and Euro, you can bring notes to a branch and deposit into your account. We do not handle coins. Service Charges: There is a foreign curr... Show Detail
- No：1753
- Displayed Date：2023/10/25 16:08
- Search by narrowing down Category： Foreign Currency Cash
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