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- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- What is the requirements for non-Japanese national loan applicants?
- Can I apply for a loan if the property which I plan to purchase does not meet the Build...
- What information is required to receive foreign currency transfers?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
FAQ within [ Products and Services ]
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What is the contact information regarding loans?
The contact information differs depending on the nature of your inquiry. For details, please refer to "contact information" under "Loans" on Inquir... Show Detail
- No：874
- Displayed Date：2021/03/26 10:00
- Updated DTM：2024/02/27 15:25
- Search by narrowing down Category： Loans
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I received an Alert Email, but I didn't use GLOBAL PASS®.
Please confirm the transaction details of the Email you received on GLOBAL PASS Member's Website. When you recognize the shop name on Transaction ... Show Detail
- No：1207
- Displayed Date：2022/03/23 15:25
- Updated DTM：2023/03/08 12:00
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Trouble in Use
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Do I get any notification when I receive overseas remittance?
When overseas remittance (including domestic transfer in foreign currency) is deposited into your account, we send "Arrival Notice" in a sealed pos... Show Detail
- No：1491
- Displayed Date：2023/03/03 14:07
- Search by narrowing down Category： Overseas Remittance / Domestic Remittance in Foreign Currency
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Used GLOBAL PASS® only once, but I see two transactions in Account Activity.
When using GLOBAL PASS, the transaction amount is debited from your account in real time. If there is a discrepancy between the usage information received... Show Detail
- No：218
- Displayed Date：2020/12/25 22:32
- Updated DTM：2023/09/14 10:28
- Search by narrowing down Category： Trouble in Use
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While using GLOBAL PASS® for ATM withdrawal or shopping, can I make the settlement from...
PRESTIA MultiMoney Yen Savings Deposit account cannot be used. The settlement from Yen is available from Yen Savings account only. Show Detail
- No：224
- Displayed Date：2020/12/25 22:32
- Updated DTM：2024/02/26 16:20
- Search by narrowing down Category： Account for Settlement
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Will I be charged a fee for changing ANA MILEAGE CLUB GLOBAL PASS to GLOBAL PASS® or th...
Yes. Reissuance feewill be charged. Please contact PRESTIA Phone Banking to request an application form if you would like to switch the type of GL... Show Detail
- No：227
- Displayed Date：2021/04/16 09:30
- Updated DTM：2021/09/22 14:53
- Search by narrowing down Category： ANA MILEAGE CLUB GLOBAL PASS , Others
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When will domestic fund transfers by ATM be credited to the payee’s account?
Fund transfers to SMBC Trust BankFunds transferred to the Bank by 2:59 p.m. on weekdays will be processed on the same day.Funds transferred to the Bank... Show Detail
- No：1201
- Displayed Date：2022/03/23 15:24
- Search by narrowing down Category： Domestic Fund Transfers , Branch and ATM
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Prompted to enter 6-digit PIN at an overseas ATM.
Please input GLOBAL PASS 4-digit Debit PIN and press Enter. No "00" are necessary in front of or after Debit PIN. Some ATMs may not accept 4-digi... Show Detail
- No：1436
- Displayed Date：2022/12/13 09:54
- Updated DTM：2023/01/24 17:00
- Search by narrowing down Category： Use of GLOBAL PASS® , Trouble in Use
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What are Cross Currency Transactions?
Cross Currency Transactions let you convert a foreign currency into another foreign currency. See here for details. Show Detail
- No：1454
- Displayed Date：2023/01/11 09:25
- Updated DTM：2023/04/06 11:58
- Search by narrowing down Category： Foreign Currency Deposit , Service
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How can I check Total Average Monthly Relationship Balance of my account?
You can check the Total Average Monthly Relationship Balance via online banking. For more details of Total Average Monthly Relationship Balance. ... Show Detail
- No：1501
- Displayed Date：2023/03/03 14:09
- Updated DTM：2024/02/26 16:10
- Search by narrowing down Category： Service Charges
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