Frequently Asked Questions
How can I make a domestic fund transfer (Furikomi) in yen?
How to make a domestic fund transfer varies depending on your situation. Answer each question on Various Procedures page to find the procedure bes... Show Detail
I want to check transaction records.
You can check for a maximum of the past 6 years of e-statements via online banking. You can check for a maximum of the past 6 years of e-stateme... Show Detail
Can I close my account online?
Yes. Please see here for the procedure. Show Detail
How long does an overseas remittance take to reach the beneficiary?
Outgoing Fund Transfer It takes approximately a week. *It may vary depending on the processing by the intermediary bank(s). *If the be... Show Detail
You can check your balance via Online banking or Automated Voice Guidance. Online banking Sign On to Online banking. Sign ... Show Detail
What can I do on Online banking? (PRESTIA Online / PRESTIA Mobile / App)
You can view your balance, transaction history and e-statement, as well as make domestic transfer / overseas remittance and other transactions. See... Show Detail
Where can I find my PRESTIA MultiMoney Account Number?
PRESTIA MultiMoney Account Number (the same 8 digit number for Yen and foreign currency) is on "Balance Summary". Online banking > Accounts > Balanc... Show Detail
Where can I check my overseas remittance history?
You can check overseas remittance history on PRESTIA Online. MENU [Transfers] > [Overseas Remittance History] When you need a record of over... Show Detail
Token can be applied from online banking. (i.e. cannot be applied by phone or at branches). PRESTIA Online, PRESTIA Mobile Menu > Serivices > One... Show Detail
How much is the fee for a transfer in foreign currency?
Overseas Fund Transfer Please see here. Foreign currency transfers to other banks in Japan Please see here. Foreign currency transfers to SMBC Trust ... Show Detail
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