Frequently Asked Questions
How to modify when entering a wrong Transaction Information Code?
Each time you press the right-bottom green button, the displayed number will be deleted one by one digit. After deleting, ... Show Detail
Is it possible to request a token on behalf of a family member (or friend) with an SMBC...
Applications must be made by the account holders themselves. We apologize for inconvenience, but applications made on beha... Show Detail
Does a Transaction Signing Code displayed on a token have a time limit? Is there a way ...
A Transaction Signing Code is displayed on token for approximately 40 seconds. Please enter it on the PRESTIA Online scree... Show Detail
Does a Transaction Information have a time limit to enter?
Since a Transaction Information Code is displayed on the PRESTIA Online screen, please enter it while the session is activ... Show Detail