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Can I bring and use a token outside of the country temporarily after receiving in Japan?
We are sorry, but tokens are only intended for use within Japan. We cannot guarantee that tokens will operate correctly if... Show Detail
- No：255
- Displayed Date：2020/12/25 22:33
- Category： One Time Password (OTP) / Transaction Signing Code / Token
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What is a Transaction Authenticaion? Why has SMBC Trust Bank introduced the Transaction...
As there is the recent news, unauthorized transactions which is called the man-in-the-middle attack have occured in Intern... Show Detail
- No：252
- Displayed Date：2020/12/25 22:33
- Category： One Time Password (OTP) / Transaction Signing Code / Token
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Nothing appears on my token when I press the button. What would I do?
If nothing or a combination of alphanumerics appear on your token when pressing "OTP" button, your token may be either malfunctioning or running ... Show Detail
- No：956
- Displayed Date：2021/06/24 10:57
- Category： One Time Password (OTP) / Transaction Signing Code / Token
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I live overseas, so I can't receive a token, but I really need to use the OTP Service. ...
We apologize for the inconvenience, but please register payees for your remittance in advance, and send funds by using "Transfers to Registered Pay... Show Detail
- No：256
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/01/13 19:39
- Category： One Time Password (OTP) / Transaction Signing Code / Token
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Is it possible to request a token on behalf of a family member (or friend) with an SMBC...
Applications must be made by the account holders themselves. We apologize for inconvenience, but applications made on beha... Show Detail
- No：258
- Displayed Date：2020/12/25 22:33
- Category： One Time Password (OTP) / Transaction Signing Code / Token
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Does a Transaction Signing Code displayed on a token have a time limit? Is there a way ...
A Transaction Signing Code is displayed on token for approximately 40 seconds. Please enter it on the PRESTIA Online scree... Show Detail
- No：268
- Displayed Date：2020/12/25 22:33
- Category： One Time Password (OTP) / Transaction Signing Code / Token
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When I enter a Transaction Signing Code, is there any chance that an error occures beca...
Every time you use the Unregistered Account Transfers Service, you are asked to enter a One Time Password (OTP) before ent... Show Detail
- No：269
- Displayed Date：2020/12/25 22:33
- Category： One Time Password (OTP) / Transaction Signing Code / Token
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Does a Transaction Information have a time limit to enter?
Since a Transaction Information Code is displayed on the PRESTIA Online screen, please enter it while the session is activ... Show Detail
- No：265
- Displayed Date：2020/12/25 22:33
- Category： One Time Password (OTP) / Transaction Signing Code / Token
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Does an OTP displayed on a token have a time limit?
Please enter an OTP while it is displayed on a token for approximately 40 seconds. If the OTP has vanished from your token... Show Detail
- No：264
- Displayed Date：2020/12/25 22:33
- Category： One Time Password (OTP) / Transaction Signing Code / Token
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I applied for a token, but was unable to receive it because it was sent by registered m...
Tokens are sent by registered mail for security reasons, and will be returned to SMBC Trust Bank if they are not received during the Post Office's ... Show Detail
- No：262
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/01/13 19:40
- Category： One Time Password (OTP) / Transaction Signing Code / Token