What cases happen the difference amount between the refund is caused by cancellation by...

Overseas administrative fees will be required when canceling the transaction ("Cancellation") or returning the goods/products ("Return") after using non-hand... Show Detail

Can I transfer foreign currency to another bank in Japan?

Yes. Foreign currency can be sent to another bank (including securities firms) by postal mail in Japan. Please ask the beneficiary or the receiving bank whi... Show Detail

Can I continue to use the ANA Mileage Club membership number I already have after I get...

When your ANA MILEAGE CLUB GLOBAL PASS is issued, you will receive a ANA Mileage Club membership number. If you input your current ANA Mileage Club membershi... Show Detail

Where can I use GLOBAL PASS?（Shopping）

When using GLOBAL PASS, please see below for details. When using in Japan When using Overseas Available Sites & Apps Show Detail

Where is a PRESTIA branch near me?

To find information about branch address, business hours, and etc., please see here. Show Detail

My GLOBAL PASS® payment overseas was NOT deducted in the currency intended.

It is likely due to Dynamic Currency Conversion. Please see here. Related Keywords trouble with GLOBAL PASS Show Detail

Can I register GLOBAL PASS® as a payment method on shopping sites / APPs?

Yes. GLOBAL PASS is accepted at various online shopping sites and apps. For the details, please see here. Show Detail

I saw two options such as "Withdrawal" and "Cashing" at the ATM screen in Japan. Which ...

Please choose "Withdrawal". The transaction will be terminated with an error when you choose "Cashing". Also you cannot use our cash cards at ATMs with Visa... Show Detail

How can I check the exchange rate applied to my transaction when "GAIKA FULL BACK" is a...

You can check the exchange rate on the transaction details page of the GLOBAL PASS® Member's Website. The exchange rate is fixed around two business days aft... Show Detail

Used GLOBAL PASS® only once, but I see two transactions in Account Activity.

When using GLOBAL PASS, the transaction amount is debited from your account in real time. If there is a discrepancy between the usage information received fr... Show Detail