What is the SWIFT CODE for SMBC Trust Bank PRESTIA?

Our SWIFT (BIC) Code is SMTCJPJT. *A SWIFT Code consists of eight digits or letters. Please add "XXX" at the end if asked for an eleven digit or letter SWIF... Show Detail

What information is required to receive foreign currency transfers?

The following information is required to receive foreign currency transfers (overseas remittances, domestic foreign currency remittances, as well as cross bo... Show Detail

Can I receive foreign currency remittance with my PRESTIA account?

Yes. You can transfer funds in foreign currency to your PRESTIA account. Please make sure to provide your 8 digit PRESTIA Multi Money Account Number. To re... Show Detail

How can I deposit Japanese Yen into my account?

You can deposit Japanese Yen in the following ways. At ATM Deposits can be made at SMBC, Japan Post Bank and Seven Bank other than our bank. See here for f... Show Detail

How long does an overseas remittance take to reach the beneficiary?

Outgoing Fund Transfer It takes approximately a week. *It may vary depending on the processing by the intermediary bank(s). *If the beneficiary/beneficiar... Show Detail

I forgot my PIN.

There are three types of PINs: "Domestic Cash Card PIN" "Debit PIN" and "T-PIN". Specify which PIN you forgot. 4 digit PINs The procedure varies depending... Show Detail

My Cash Card does not work at ATMs (magnetic strip, IC chip or the card itself is damaged)

If any of the following should occur, we recommend that you have your cash card reissued, as the magnetism, etc. may have been damaged or weakened. Ex. ATM... Show Detail

Can I withdraw foreign currency in my account from ATMs?

Domestic ATM No, you cannot. Only Yen is available. However, USD and EUR can be withdrawn at the branch counter. Foreign currency cash handling fee will be ... Show Detail

When will the recipient receive the funds when I make a domestic transfer by ATM?

Fund transfers to SMBC Trust Bank Funds transferred to the Bank by 2:59 p.m. on weekdays will be processed on the same day. Funds transferred to the Bank f... Show Detail

How much is an intermediary bank fee when I make an overseas remittance?

Although we cannot say exactly how much the fee will be as it varies depending on the intermediary bank(s), see below for the amount based on remittances mad... Show Detail

I cannot use my GLOBAL PASS® at an online shopping site. What may be the possible cause?

Please refer to the following cases when you are having a trouble with online shopping. Your payment exceeding your Shopping Limit The payment amount canno... Show Detail

How can I receive a domestic fund transfer in Yen?

You will need the following information for receiving Yen from domestic financial institutions. Please find required information below; Bank Name SMBC信託銀行... Show Detail

I want to register an overseas payee.

How to register an overseas payee depends whether your registered mobile phone number starts with 090/080/070 and contracted with a Japanese mobile carrier o... Show Detail

How can I make a domestic fund transfer (Furikomi) in yen?

How to make a domestic fund transfer varies depending on your situation. Answer each question on Various Procedures page to find the procedure best suits yo... Show Detail

Can I deposit foreign currency from a domestic ATM?

No, you cannot. Only Japanese Yen is accepted. However, USD and EUR bills can be deposited at the branch counter. Foreign currency cash handling fee will be... Show Detail

What happens if wrong debit PIN is repeatedly entered for GLOBAL PASS®?

If wrong debit pin is entered certain times, the card will be blocked for security and needs to be reissued. Please visit our branch, or use PRESTIA Phone B... Show Detail

Is there an annual fee for GLOBAL PASS®?

No. There is no annual fee for GLOBAL PASS as well as admission fee or monthly membership fee. Show Detail

Can I use GLOBAL PASS® on Apple Pay?

Unfortunately, you cannot use GLOBAL PASS on Apple Pay. Other apps and sites you can use GLOBAL PASS are listedhere. Show Detail

How much is the overseas ATM withdrawal fee?

GLOBAL PASS® transaction fee is free when you withdraw cash from overseas ATM(s). However, the merchant or an ATM owner may charge a fee separately, or an e... Show Detail

If I have Chinese Yuan offshore in PRESTIA MultiMoney Foreign Currency Savings account, can I use the GLOBAL PASS® to withdraw onshore RMB at an ATM in mainland China?

Yes, you can use to withdraw and also use the card at shopping in Visa Merchants. You cannot make Chinese Yuen transaction at some Visa Merchants (in that c... Show Detail