Frequently Asked Questions
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Can I deposit foreign currency from a domestic ATM?
No, you cannot. Only Japanese Yen is accepted. However, USD and EUR bills can be deposited at the branch counter. Foreign currency cash handling... Show Detail
Can I withdraw foreign currency in my account from ATMs?
Domestic ATMNo, you cannot. Only Yen is available. However, USD and EUR can be withdrawn at the branch counter. Foreign currency cash handling fee will b... Show Detail
Can I exchange foreign currency?
Foreign currency exchange (notes only) is available at Branches. Branches Branches: SMBC Trust Bank Nationwide Branch Network Business Hours... Show Detail
Can I withdraw cash from foreign currency savings deposit at a branch?
You can withdraw US Dollar and Euro in cash from PRESTIA MultiMoney Foreign Currency Savings Deposit over the branch counter. US Dollar can also be withdra... Show Detail
Can I deposit foreign currency cash into foreign currency savings deposit?
For US Dollar and Euro, you can bring notes to a branch and deposit into your account. We do not handle coins. Service Charges: There is a foreign curr... Show Detail
Are there any fees to deposit (withdraw) foreign currency cash into(from) my account?
Yes. Cash handling fee will be charged. Available CurrenciesUSD, EUR only. *No cash handling fees up to US$5,000 or €5,000 per day for PRESTIA GOLD... Show Detail
Where can I exchange foreign currency?
Foreign currency exchange is available at SMBC Trust Bank branches (notes only). Branch[Branches] SMBC Trust Bank Nationwide Branch Network [Business H... Show Detail
Premium Deposit is the Structured Deposit with FX Option. For the details of Premium Deposit <Structured Deposit with FX Option>, please refer to th... Show Detail
Which currencies are available for foreign currency exchange?
Currencies available for exchange are US Dollar and Euro (notes only). *Available for account holders only. Show Detail
Do you handle new Yen banknotes?
Please contact PRESTIA Phone Banking for availability. We will confirm with the branch you plan to visit. Branch Hours: Weekdays 9:00-15:00 Con... Show Detail
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