Frequently Asked Questions
Can I cancel Foreign Currency Time Deposits before maturity?
Cancellation is not allowed before maturity, including Foreign Currency Time Deposits that have rolled over automatically, except that SMBC Trust B... Show Detail
I want to start Foreign Currency Deposit Service.
You can apply for Foreign Currency Deposit Service via online banking 24h/365d. Online banking "Buy / Sell FX, Foreign Currency Deposit S... Show Detail
I want to cancel Foreign Currency Deposit Service.
Foreign Currency Deposit Service can be cancelled at a branch, or by phone. Branch Find a branch Phone PRESTIA Phone Bankin... Show Detail
How do I buy / sell foreign currency within my account?
Foreign currency transactions can be made on Online banking. You can make transactions from the "Buy / Sell FX, Foreign Currency Deposit Service... Show Detail
I want to make Cross Currency Transactions.
You can make Cross Currency Transactions via online banking. Buy / Sell FX, Foreign Currency Deposit Service, Order Watch > Cross Currency Tran... Show Detail
How can I change the Maturity Instructions for my Time Deposit?
You can change maturity instructions via online banking. Menu > Investments & Reports > Time Deposits > Change Maturity Instructions ... Show Detail
Can I check the current foreign currency exchange rate?
Foreign currency rates are available here. Historical exchange rates are not available. Show Detail
How much is the foreign exchange commission?
Please refer to the Service Fee List for our foreign exchange fees. Show Detail
What are the differences between U.S. Dollar Savings and PRESTIA MultiMoney USD Savings...
Both are savings account in US Dollar. The differences are as follows. U.S. Dollar Savings (account number: 7 digits) You can use this accoun... Show Detail
What are Cross Currency Transactions?
Cross Currency Transactions let you convert a foreign currency into another foreign currency. See here for details. Show Detail
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