I am unable to sign on to the SMBC Trust Bank app.

Check if you are using the recommended operating environment. If an error message appears while signing on, please check here. If you have fo... Show Detail

What is the recommended environment for using the SMBC Trust Bank app?

Please check here for the recommended operating environment for the app. Show Detail

Is there anything I need to do when switching to a different smart phone for using the ...

When switching to a new mobile device, you do not have to do anything in advance on the SMBC Trust Bank app. If you intend to use biometric au... Show Detail

I am unable to sign on using biometric authentication.

Please confirm if any of the following cases apply to you. The App requires you to sign on using your User ID and Password when you are signin... Show Detail

Is the SMBC Trust Bank app free?

The app is free to use, but you may be charged by your telecommunications carrier when downloading and using the app (including additional charges ... Show Detail

Do you have an App?

Yes. Please download from SMBC Trust Bank App. Show Detail

I am no longer able to sign on with biometric authentication after changing my Online b...

To sign on using biometric authentication again, please follow the steps below. Sign on to the app using your User ID and Password Access "Me... Show Detail

What can I do on Online banking? （PRESTIA Online / PRESTIA Mobile / App）

You can view your balance and transaction history, make domestic transfer / overseas remittance and other transactions. See below for details. List ... Show Detail