Frequently Asked Questions
I want to delete an overseas payee.
For how to delete an overseas payee, see the Various Procedures page for details. Show Detail
I want to delete / stop a Fixed Amount Automatic Remittance.
For how to delete / stop a Fixed Amount Automatic Remittance, see the Various Procedures page for details. Show Detail
I want to delete a domestic payee.
For how to delete a domestic payee, see the Various Procedures page for details. Show Detail
When will domestic fund transfers by ATM be credited to the payee’s account?
Fund transfers to SMBC Trust BankFunds transferred to the Bank by 2:59 p.m. on weekdays will be processed on the same day.Funds transferred to the Bank... Show Detail
Can I send foreign currency to another PRESTIA account?
Yes. Foreign currency can be sent to another PRESTIA account via online banking or PRESTIA Phone Banking.*1 Note that you need to preregister the account b... Show Detail
I want to apply for a Fixed Amount Automatic Remittance (Domestic Transfer).
For how to apply for a Fixed Amount Automatic Remittance (Domestic Transfer), see the Various Procedures page for details. Show Detail
I want to register a domestic payee.
How to register a domestic payee varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best ... Show Detail
Do I get any notification when I receive overseas remittance?
When overseas remittance (including domestic transfer in foreign currency) is deposited into your account, we send "Arrival Notice" in a sealed pos... Show Detail
Can I make an overseas remittance via online banking?
Yes. You need to register a payee in advance. For how to register an overseas payee, see the Various Procedures page for details. Show Detail
Can I transfer foreign currency to another bank in Japan?
Yes. Foreign currency can be sent to another bank in Japan by postal mail. Please ask the beneficiary or the receiving bank which currencies can b... Show Detail
1-10 of Total 26