Frequently Asked Questions
How can I early repay? How much are the fees?
repay: "Repayment amount mitigation" and "Reduced period" type. The fees defer depends on which type you choose. Please see the following: Applying in to a Show Detail
Are there any fees to deposit (withdraw) foreign currency cash into(from) my account?
Yes. Cash handling fee will be charged. Available CurrenciesUSD, EUR only. *No cash handling fees up to US$5,000 or €5,000 per day for PRESTIA GOLD Show Detail
Will the overseas ATM usage fees charged by local ATM owners be reimbursed?
No. When withdrawing cash at ATMs overseas, the ATM usage fees charged by local ATM owners will not be reimbursed. However, PRESTIA DIGITAL GOLD Show Detail
How much is the foreign exchange commission?
Please refer to the Service Fee List for our foreign exchange fees. Show Detail
What is the required fee regarding loan?
Loan contract fees Revenue stamp duty (No need to pay stamp duty when you choose digital contracting.) Mortgage registration fee Collateral Show Detail
How much is the domestic ATM fee (withdrawal / deposit)?
The domestic ATM fees using your Cash Card (withdrawal / deposit) are as follows. ATM Transaction fee ATMs installed at SMBC Trust Bank Show Detail
Can I exchange foreign currency?
: Weekdays 9:00-15:00 Currency: USD and EUR (both buying and selling) Service Charges: Please see here for foreign currency exchange fees. *Non account holders Show Detail
How can I check Total Average Monthly Relationship Balance of my account?
reference only. Our services and fees may vary depending on the Total Average Monthy Relationship Balance of your account. Click here to see conditions for a Show Detail
What is the difference between Yen Savings account and PRESTIA MultiMoney Yen Savings D...
Savings account can be set as an account for receiving paycheck or pension as well as direct debits for public utility fees, credit card bills, life insurance Show Detail
I lost my Cash Card (lost or stolen).
Finland 990-800-81-110-330 990-800-81-110-330 *Depending on the region or location, you may not use a mobile phone or service fees and/or local Show Detail
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