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How do I change my registered seal / signature?
For how to change your registered seal / signature, see the Various Procedures page for details. Show Detail
- No：2039
- Displayed Date：2024/01/18 11:15
- Search by narrowing down Category： Seal/Signature
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How do I change account holder's name?
How to change account holder's name varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best Show Detail
- No：2027
- Displayed Date：2024/01/18 11:14
- Search by narrowing down Category： Account Holder's Name
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I want to change my registered phone number.
How to change your registered phone number varies depending on your situation. Answer each question on the Various Procedures page to find out the Show Detail
- No：2031
- Displayed Date：2024/01/18 11:15
- Search by narrowing down Category： Change Phone Number
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How to change your address varies depending on your situation. Answer each question on Various Procedures page to find the procedure best suits you. Show Detail
- No：247
- Displayed Date：2020/12/25 22:33
- Updated DTM：2023/10/23 18:00
- Search by narrowing down Category： Address Change
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Can I exchange foreign currency?
Foreign currency exchange (notes only) is available at Branches. Branches Branches: SMBC Trust Bank Nationwide Branch Network Business Hours... Show Detail
- No：1198
- Displayed Date：2023/10/23 08:00
- Updated DTM：2024/02/22 09:59
- Search by narrowing down Category： Foreign Currency Cash , Foreign Currency Exchange
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Where can I exchange foreign currency?
Foreign currency exchange is available at SMBC Trust Bank branches (notes only). Branch[Branches] SMBC Trust Bank Nationwide Branch Network [Business H... Show Detail
- No：2225
- Displayed Date：2024/04/02 10:00
- Search by narrowing down Category： Foreign Currency Cash
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How much is the foreign exchange commission?
Please refer to the Service Fee List for our foreign exchange fees. Show Detail
- No：1499
- Displayed Date：2023/03/03 14:08
- Search by narrowing down Category： Service Charges , Foreign Currency Deposit
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Can I change the branch I opened the account with?
We are sorry, but you cannot change the branch you opened the account with. Show Detail
- No：1203
- Displayed Date：2022/03/23 15:24
- Updated DTM：2022/10/11 16:51
- Search by narrowing down Category： Branch and ATM
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I want to change my User ID・password to sign on online banking.
You can change your User ID / password from the menu below. Menu > Services > Manage Information and Services Menu > Services > Manage Information and Show Detail
- No：1702
- Displayed Date：2023/08/10 11:40
- Search by narrowing down Category： User ID / Password
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How can I change the Maturity Instructions for my Time Deposit?
You can change maturity instructions via online banking. Menu > Investments & Reports > Time Deposits > Change Maturity Instructions Menu Show Detail
- No：1463
- Displayed Date：2023/01/11 09:26
- Updated DTM：2024/04/04 09:59
- Search by narrowing down Category： Foreign Currency Time Deposit
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